Frequently Asked Questions
You can find answers to the most frequently asked questions about our LED lighting products, services, and processes here.
All Questions and Answers
Yes. All our products hold CE, ISO 9001, RoHS and other international certifications. They are manufactured and tested in compliance with European Union standards. Visit our certificates page for detailed information.
Our standard products carry a two-year warranty against manufacturing and material defects. Extended warranty options of up to five years are available depending on the project and product group.
Yes. We can customize technical details such as power, light color, beam angle, housing color, mounting type and control options to suit your project.
Our expert technical team provides after-sales support for product selection, installation, commissioning, maintenance and troubleshooting.
Yes. We export regularly to more than 50 countries. Shipping, packaging and required export documentation are coordinated by our sales team.
Download our latest product catalog as a PDF from the documents section of our website, or contact us to request a printed copy.
Depending on the application and existing lighting system, an LED conversion can provide energy savings of 50% to 80%. Exact consumption figures are determined through project-specific lighting calculations.
Select “Dealership Application” in the contact form and submit your company and operating-region details. The relevant sales manager will review your application.
Yes. We provide engineering support for product drawings, photometric data, DIALux calculations, product layouts and project surveys.
Payment terms depend on order quantity, product group and project scope. Current payment periods and options are provided by our sales team during the quotation stage.
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Most Popular Questions
What does the warranty cover?Two-year full warranty and technical support
Is custom manufacturing available?Yes, according to project requirements
Do you export?Regular shipments to more than 50 countries
Is technical support available?24/7 technical helpline